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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Burris

February 28, 2025

5  out of  5
rating by Kim Burris
"Very friendly and very easy to talk to you thank you so much"
We responded:
"Thank you, Kim, for your kind words and perfect rating! We're glad you found our team friendly. Your feedback motivates us to keep delivering great service. We look forward to assisting you again soon!"
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Violeta Alex

February 25, 2025

5  out of  5
rating by Violeta Alex
"Brindan un buen servicio, la señora Yolanda fue muy amable y atenta. Recomiendo este lugar. Si buscas un seguro para tu carro, esta es una exelente opcion."
We responded:
"Hola Violeta, muchas gracias por tu reseña tan positiva. Nos alegra saber que Yolanda te brindó un excelente servicio. Apreciamos tu recomendación y esperamos seguir siendo tu opción preferida para seguros de auto."
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Kathie Christiansen

February 20, 2025

5  out of  5
rating by Kathie Christiansen
"I am searching for 1 word to describe not only my experience with State Farm but with our now agent Laura! “Authentic” comes to mind! The staff in the office are all wonderful and down to earth. Laura was so easy to work with and really made the whole insurance shopping experience painless and even fun! Thank you for everything!"
We responded:
"Thank you so much, Kathie, for your heartfelt review! We're truly delighted to hear that Laura and our team were able to make your experience enjoyable and effortless. Your kind words really touch us, and we appreciate you taking the time to share your thoughts. We can't wait to welcome you back in the future! "
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Andrew Janssen

February 18, 2025

5  out of  5
rating by Andrew Janssen
"Dixie is amazing. Found additional discounts that we qualified for and didn't know about. Amazing service."
We responded:
"Thank you for your thoughtful review, Andrew! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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David Heimerdinger

February 14, 2025

5  out of  5
rating by David Heimerdinger
"Everything went great working with Jeremy and staff on my Pacifica repairs. Highly recommend."
We responded:
"Thank you, David, for your great feedback! We're happy to hear that you had a good experience with Jeremy and our team. Your recommendation is very important to us. If you need any more help, feel free to contact us."
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Ashlynn Brock

February 13, 2025

5  out of  5
rating by Ashlynn Brock
"I hade a great experience working with Dixie! She’s very sweet and great to work with when I have lots of questions!"
We responded:
"Thank you for your kind feedback, Ashlynn! We're delighted to know that Dixie gave you a great experience. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you have any more questions, please don't hesitate to reach out."
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markus jepperson

February 13, 2025

5  out of  5
rating by markus jepperson
"A BIG thank you to Nicholas, and Amy for helping me out recover a good chunk of change, service was fantastic and very polite, glad I have you all to help me in my times of need. Hope some raises are in your future"
We responded:
"Markus, thank you so much for your kind words and generous feedback. We’re truly delighted to hear that Nicholas and Amy were able to provide you with such excellent service. Your satisfaction means the world to us, and we genuinely appreciate your support. We’re here for you and look forward to assisting you again in the future."
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Judy Digiovanni

February 5, 2025

5  out of  5
rating by Judy Digiovanni
"I added another vehicle to my insurance. Yolanda called me today to make sure i had all I needed or needed to change anything. Everyone in the Charles City office has always been very easy to work with"
We responded:
"Judy, thank you for your kind words and for sharing your positive experience with our Charles City office. We're delighted to hear that Yolanda and our team were able to assist you effectively. We appreciate your trust in us for your insurance needs. "
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Evelyn Budw

January 31, 2025

5  out of  5
rating by Evelyn Budw
"Dianne is always polite, knowledgeble, and very friendly and helpful. So glad she is there when I need her."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Dianne. Her dedication to providing excellent service is truly appreciated. We're grateful to have you as a valued customer."
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Melanie Schmitt

January 31, 2025

5  out of  5
rating by Melanie Schmitt
"Dixie was very responsive to my request. I’m all set up with what I requested. Thanks!"
We responded:
"Thank you so much for the very kind review, Melanie!"
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Angi Tudor

January 22, 2025

5  out of  5
rating by Angi Tudor
"Thank you Yolanda for all your help ! Everyone is always so helpful at the office…"
We responded:
"Thank you, Angi, for your wonderful feedback! We're thrilled to hear that Yolanda and our team have been helpful. Your satisfaction is our priority, and we appreciate your kind words."
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Carter Zobeck

January 22, 2025

5  out of  5
rating by Carter Zobeck
"First time getting insurance on my car and State Farm helped me through it with ease. Yolanda@ State Farm helped me through and understood that I have not done this before. Yet she was a great help and was patient with me. She is fantastic at dealing with first timers, highly recommend"
We responded:
"Thank you for your wonderful feedback, Carter! We're delighted to hear that Yolanda provided excellent assistance during your first car insurance experience. Your recommendation means a lot to us. We look forward to serving you again in the future."
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Burricha

January 15, 2025

5  out of  5
rating by Burricha
"Nickolas did a very good job handling our claim for an accident we had while in route to Texas for the winter. It happened early in the morning, we found a shop that had the parts on hand and we got back on the road by 12:00. We sent the receipts in and he reimbursed us for the repairs. When we got to our destination, we went to another shop and discovered more damage. Which we have also been reimbursed for also. Thank you to your State Farm agency for excellent service. Al & Linda Burrichter"
We responded:
"Thank you for your kind words! We're thrilled to hear that Dixie provided excellent service in transferring coverage to your new vehicle. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
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Becky Boerschel

December 18, 2024

5  out of  5
rating by Becky Boerschel
"Trish was wonderful to work! The entire office is great to work with!"
We responded:
"Thank you, Becky, for your kind words! We're thrilled to hear that Trish and the team provided you with a great experience. Your feedback is greatly appreciated, and we look forward to continuing to serve you."
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Heather Marie Voss

December 13, 2024

5  out of  5
rating by Heather Marie Voss
"Kaylee was very helpful, friendly and made us feel comfortable!"
We responded:
"Heather, Thank you for sharing your experience with us. We're delighted to hear that Kaylee made you feel comfortable and provided friendly assistance. Your feedback is greatly appreciated and will be shared with our team."
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joshua neupert

December 13, 2024

5  out of  5
rating by joshua neupert
"Great insurance company to work with."
We responded:
"Thank you, Joshua, for your positive feedback! We're delighted to hear that you've had a great experience with us. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs."
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Sayler Robrock

December 7, 2024

5  out of  5
rating by Sayler Robrock
"Kaylee was super great to work with! Answer all my questions in a timely manner and made everything super easy!"
We responded:
"Thank you, Sayler! We're thrilled to hear that Kaylee provided excellent service and made the process easy for you. Your positive feedback is greatly appreciated."
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Trevor Throndson

November 19, 2024

5  out of  5
rating by Trevor Throndson
"Trish was super helpful with helping me update information and answering any questions I had!"
We responded:
"Thank you, Trevor! We're delighted to hear that Trish was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words."
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Samuel Walk

November 17, 2024

5  out of  5
rating by Samuel Walk
"They were great to work with. Dixie and the girls did a great job with every question I had! I really appreciated their assistance."
We responded:
"Thank you, Samuel! We're thrilled to hear that Dixie and the team were able to assist you effectively. Your kind words and appreciation mean a lot to us."
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Cody Darrell

November 15, 2024

5  out of  5
rating by Cody Darrell
"Yolanda went above and beyond helping with all my questions and working through problems I had with my bank while switching insurers."
We responded:
"Thank you, Cody, for your kind words! We're thrilled to hear that Yolanda provided exceptional assistance with your questions and bank issues during your switch. Your satisfaction is our priority, and we appreciate your trust in our services."
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Heather Ritzman

November 8, 2024

5  out of  5
rating by Heather Ritzman
"What a great experience meeting Laura for my account review!!!"
We responded:
"Thank you, Heather! We're thrilled to hear you had a great experience with Laura during your account review."
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Travis Lechtenberg

November 7, 2024

5  out of  5
rating by Travis Lechtenberg
"Quick easy and to the point with the necessities you need and not a bunch of extra insurance."
We responded:
"Thank you, Travis, for your positive feedback! We're glad to hear that you found our service quick and straightforward, providing just what you need. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Cory Mork

November 6, 2024

5  out of  5
rating by Cory Mork
"Dixie was great when I needed a quote, friendly, helpful and funny. Ask for dixie if you're in need."
We responded:
"Thank you, Cory, for your kind words! We're thrilled to hear that Dixie provided you with excellent service. Your recommendation means a lot to us."
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Erin Saldaña

October 30, 2024

5  out of  5
rating by Erin Saldaña
"Tricia was so helpful and nice. She answered every question I asked and even explained in more detail when I wasn't understanding! I love my charles city state farm office!"
We responded:
"Thank you, Erin! We're thrilled to hear that Tricia provided such excellent service and clarity. Your satisfaction is our priority, and we're glad you love our agency. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of Elaine Durham

Elaine Durham

October 17, 2024

5  out of  5
rating by Elaine Durham
"Super easy to work with highly recommend"
We responded:
"Thank you, Elaine, for your kind words and recommendation! We're thrilled to hear that you found working with us to be super easy. Your satisfaction is our top priority, and we appreciate your support."